Returns

  • What is 90 nights sleep trial?

    We've conducted studies with the Queen Rose products and are confident in its benefits. We guarantee your sleep quality and mood will improve. If not, you can send it back within 90 days and we will refund your money. Customers will be responsible for all return shipping charges. 

    • How do I return my queen rose products?

    After trialing, if for whatever reason you are unhappy with your Queen Rose products, please following the below steps:

    1. Please send your order id, name and return reason to support@queenrose.com.

     

    2. Our support team will send you the detailed return instructions after we receieved your email. 

     

    3. Please send us the tracking number of the the item after you send out the item.

     

    4. We will return the money after our warehouse received the item.

     

    Note: If your return reason is becauase of item defective or broken before you using , Queen Rose guarantee 100% money refund . Otherwise, please follow the requirements above when you return the items. The Queen Rose Products should be clean and free of any debris or pet hair. Items must be returned in their original bag - and undamaged( unless the item is damaged/defective as soon as you receive), just like you received them. Queen Rose reserves the right to apply a 40% fee to the products that are returned in poor condition. 

    10% OFF COUPON